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Macy's, Inc. Confirms Planned 66 Macy's Store Closures

Sixty-six Macy's locations will close as part of the company's Bold New Chapter strategy.

1/13/2025
NEW YORK -- Macy's Inc. (NYSE: M) today confirmed the closure of 66 Macy’s non-go-forward store locations. These closures are a part of the Bold New Chapter strategy, which was announced in February 2024. This plan is designed to return the company to sustainable, profitable sales growth which includes closing approximately 150 underproductive stores over a three-year period while investing in its 350 go-forward Macy’s locations through fiscal 2026. The list of 66 closing Macy’s locations can be found here.

People have endless options when it comes to where and how they shop. Macy’s customers expect seamless shopping experiences and continuous improvements both in-store and online to meet those expectations.

“Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy’s stores to allow us to focus our resources and prioritize investments in our go–forward stores, where customers are already responding positively to better product offerings and elevated service,” said Tony Spring, chairman and chief executive officer of Macy’s, Inc.

Since the start of A Bold New Chapter strategy, investments in the pilot Macy’s stores - First 50 - have boosted sales for three consecutive quarters and contributed to record customer satisfaction scores for the Macy’s nameplate. Building on that success, Macy’s enters 2025 well-positioned to build momentum with a stronger store fleet and remains focused on bringing this enhanced customer experience to more locations nationwide and through its digital channels.
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